Brick-and-mortar closes deals, but retail journeys begin on mobile and cross over from the real-time digital environment to real-life store experiences that are engaging, hyper-relevant, completely personalized and data-driven. Read more on relevancy, personalization, and the consumer experience.
Mobile is emerging as a key trend in driving customer experience at brick-and-mortar stores.
New Boston Retail Partners research sponsored by Diebold Nixdorf explores how retailers will deliver anytime, anywhere, anyhow shopping. Learn more here.
We’re highlighting 10 must-haves when selecting a modern customer engagement and loyalty solution to enhance the consumer brand experience.