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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
March 06, 2024 | by Diebold Nixdorf
Learn how Cineplex relied on Diebold Nixdorf's self-service solutions to improve service to their customers.
February 03, 2022 | by Diebold Nixdorf
We talked to convenience retail expert from Intel, Andrew Gentry, and our own, Reint Jan Holterman, to learn how retailers can best prepare themselves to provide new self-service journeys in their c-store.
October 29, 2021 | by Diebold Nixdorf
Learn how tegut partnered with Diebold Nixdorf during a recent expansion phase to create a strategic, comprehensive approach to modern checkout.
August 31, 2021 | by Diebold Nixdorf
Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.
June 18, 2021 | by Olivier Faugere
There’s a strong case for looking at how we can make the store experience feel more dynamic, compelling, and easy. The ability to better capture and use data in stores, to roll out new services and to personalize offers, requires further channel integration of IT systems.
January 26, 2021 | by Diebold Nixdorf
Explore how modularity can help retailers offer consumers more choice in their personal shopping experiences.
September 30, 2020 | by Matt Redwood
As a result of the pandemic, many retailers discovered that they lacked the IT agility to implement changes swiftly and effectively, illuminating a challenge that the industry must address so it can thrive moving forward: the need for an open, flexible infrastructure that can adapt to rapidly evolving customer journeys.
March 25, 2020 | by Matt Redwood
Attending these two shows presented an excellent opportunity to take a look at retailer viewpoints on opposite sides of the Atlantic. The key takeaway was, self-service is the path forward.
October 17, 2019 | by Reint Jan Holterman
The fuel and convenience industry focus is shifting in response to emerging customer trends. Our retail expert shares his three takeaways from NACS 2019.