Retail Insights

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Blog: AI to Combat Shrink in Retail

Retailers in Germany witnessed a 150% increase in self-checkout. While self-service technology provides convenience, it also pose challenges such as inventory discrepancies. Discover how Diebold Nixdorf's innovative AI-powered solution is revolutionizing self-service operations and combating fraud.

Case Study: Self-Service Solution Offers Many Advantages in Cineplex Cinemas

Learn how Cineplex relied on Diebold Nixdorf's self-service solutions to improve service to their customers.

Blog: AI - Transforming Retail with a Personal Touch

Today’s retailers navigate a complex landscape with a myriad of challenges like labor shortages and inflationary pressures. Discover how retailers can use AI to create a cohesive in-store experience – from checkouts to consumer devices and more.

Blog: Embrace an Open and Flexible Self-Service Customer Journey

To thrive in the competitive retail environment, retailers must adopt an open-platform approach to streamline processes and support faster innovations.

Blog: Convenience Stores, Quick-Service Restaurants and Fuel Stations are Blending Together More and More

Fuel and convenience retailers want to create seamless, self-service-driven experiences for fueling, charging, shopping, dining and more with solutions that connect all segments, enabling flexible deployments.

Blog: Breaking Free From Traditional POS and Self-Service Coupling

Learn how embracing openness and flexibility allows retailers to personalize the shopping experience.

Blog: A Flexible Future for Self-Service in Retail

In the rapidly evolving retail environment, retailers need new systems to meet consumers' needs and future-proof their infrastructure for new checkout and shopping methods. DN Series®EASY ONE enables them to fine-tune customer experiences, seamlessly integrate into their store workflow, and easily support new upgrades.

Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions
Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions

Marks & Spencer has revolutionized its checkout journeys by implementing Diebold Nixdorf self-service technology solutions. This has led to a significantly improved and highly adaptable checkout experience, delighting customers across all departments, including grocery, fashion and the café.

Blog: Overcoming Pain Points in Self-Service Implementation

Read about the advanced lessons from our field expert regarding overcoming the obstacles of implementing self-service.

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