Retail Insights

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Blog: Embrace an Open and Flexible Self-Service Customer Journey

To thrive in the competitive retail environment, retailers must adopt an open-platform approach to streamline processes and support faster innovations.

Blog: The Topic of the Time is Retail Sustainability

Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to POS.

Mindshare: Bringing Self-Service to the C-Store

We talked to convenience retail expert from Intel, Andrew Gentry, and our own, Reint Jan Holterman, to learn how retailers can best prepare themselves to provide new self-service journeys in their c-store.

Mindshare: Get to Know Your Shopper Types and Offer the Right Journey

Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.

Whitepaper: The Future of Retail is Modular

Explore how modularity can help retailers offer consumers more choice in their personal shopping experiences.

Blog: The Times, They Are a-Changin’

Due to COVID-19, fuel & convenience retailers need new technologies that promote low- and no- contact shopping journey's.

Whitepaper: Driving Availability in a Complex Retail Environment

For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.

Blog: The Guiding Principle Your Retail Organization Needs During and After COVID-19

No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way

Whitepaper: Open Retailing Guide

Learn how openness will be the guiding principle for retailers to evolve with the ever changing consumer journey.

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