Retail Insights

October 31, 2023  |  by Bernd Kraus

The role of the fuel station has quickly emerged from a ‘petrol dispensing area’ to an access point for a whole range of convenience services that make customers’ lives easier. Learn how the forecourt plays a key role in improving the customer experience and opertional efficiency of a gas station.

October 03, 2023  |  by Matt Miles

Learn how embracing openness and flexibility allows retailers to personalize the shopping experience.

June 20, 2023  |  by Reint Jan Holterman

Retailers across the globe have identified a subset of consumers who prefer to buy from brands that are doing business in a sustainable way. This blog explores a few examples and methods to help you run a more sustainable retail business.

September 28, 2022  |  by Reint Jan Holterman

Orchestrating all mobiles journeys for customers and associates alike can be tricky and requires a clever strategy upfront. It’s recommended to think upfront about how to proactively monitor your mobile retail ecosystem before hiccups happen, and how to make use of the wealth of real-time data you collect as a retailer.

May 10, 2022  |  by Reint Jan Holterman

Standardized, open interfaces offer new ways to flexibly deploy technology within an existing retail IT landscape. Designing software solutions that are modular can enable retailers to adopt a gradual step-by-step upgrade of their landscape while avoiding the huge risks and associated costs of a big-bang approach.

April 20, 2022  |  by Diebold Nixdorf

Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to POS.

May 12, 2021  |  by Reint Jan Holterman

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

January 07, 2021  |  by Reint Jan Holterman

As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,

December 17, 2020  |  by Diebold Nixdorf

This was the year of reinvention. That meant rapid adaptation and adoption of digital technologies for retailers. Explore the top 10 insights that defined 2020 from Diebold Nixdorf.

May 18, 2020  |  by Reint Jan Holterman

Retail will be one of the most disrupted industries over the next 10 years, which is why retail leaders are urged to move their focus to adaptability. While changing the retail enterprise into a more adaptable one, the consumer experience has become king.