In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the number of items in a basket and whether certain items are age-restricted, but paying close attention to the data will ensure an optimal customer journey throughout the check-out process.
Which ones create the most convenient retail experience?
Self-Checkout Software Flexible Enough to Fit Any Retail Environment
How to Make Your C-Store More Convenient Than Ever Before
The fuel and convenience industry focus is shifting in response to emerging customer trends. Our retail expert shares his three takeaways from NACS 2019.
Hear from guest speaker, George Lawrie, VP & principal analyst, Forrester Research and Matt Redwood, Diebold Nixdorf’s global head of self-service, for an expert deep dive into the benefits and transformational possibilities of new self-checkout solutions.
Retailers and grocers want to streamline the in-store checkout experience and increase conversions. Diebold Nixdorf’s Carl von Sydow tells Karen Webster from Pymnts.com transaction data can help firms find the optimal checkout footprint that fits, on a case by case basis.
On this episode, we sat down with Joe Skorupa, editorial director and feature blogger for RIS News and Ensemble IQ Media Portfolio. Recently RIS News released a targeted research study and article on streamlining the store to simplify shopping. We discuss this research and some of the main challenges retailers are dealing with in their shopping journeys.
Fuel and convenience innovated self-service with pay-at-the-pump, but it's time to continue that trend with self-checkout inside the C-store. Watch our self-checkout demo, shot from the Shell Branded Wholesaler's Conference, and discover how increasing your self-service channel could benefit your business.
Listen in as we discuss how retailers are empowering their customers to shop and check-out the way they want, faster and without friction.