Retail Insights

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Blog: What’s in Store for Loyalty in Retail?

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

On-Demand Webinar:  How Are Retailers Adjusting to a New Reality?

Hear from our guest speaker Sucharita Kodali, VP Principal Analyst, Forrester Research, share findings of Forrester’s ongoing research tracking how retailers are responding to the COVID-19 pandemic.

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