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June 24, 2021 | by Diebold Nixdorf
Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.
May 06, 2021 | by Reint Jan Holterman
Many fuel retailers fostered brand loyalty by handing out dedicated fuel cards and fleet cards, offering the possibility to accrue loyalty points for each liter or gallon of fuel purchased. These points could then be spent on non-fuel items in the store. With the shift in focus from fuel to convenience, the relevancy of these type of fuel-centric loyalty programs is evaporating. Fuel retailers must look for other ways to keep customers coming back, and to distinguish themselves.
April 06, 2021 | by Reint Jan Holterman
There’s a transformation taking place in the Fuel & Convenience retail market. It’s not just the energy transition from oil-based fuel to synthetic e-fuel, it is also the transition in focus from the forecourt to the c-store. We are witnessing c-stores increasingly becoming part of a larger retail trend, and we’re seeing grocery and convenience retailers growing “towards each other”.
March 24, 2021 | by Diebold Nixdorf
With a feature-rich POS environment and options to extend to self-service kiosks, now you can efficiently operate your back office and manage inventory, retail pricing and suppliers. Enhance your loyalty and engagement programs, and access real-time dashboards on your most critical business KPIs.
January 07, 2021 | by Reint Jan Holterman
As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,
November 14, 2019 | by Reint Jan Holterman
C-stores already have the proximity and are located on prime locations – all they need now is to double down on speed and convenience to become an absolute winner in today’s changing retail landscape!
October 17, 2019 | by Reint Jan Holterman
The fuel and convenience industry focus is shifting in response to emerging customer trends. Our retail expert shares his three takeaways from NACS 2019.
October 01, 2019 | by Diebold Nixdorf
73% of consumers want self-checkout options when they shop. Convenience stores are no different. WIth Vynamic™ FCx Self-Checkout, you'll improve the customer experience by giving your patrons more options to buy and more ways to pay. Drive growth and improve revenue by up to 30%.