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June 24, 2021 | by Diebold Nixdorf
Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.
August 03, 2021 | by Reint Jan Holterman
Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.
January 12, 2021 | by Reint Jan Holterman
Modern loyalty programs will be a critical tool for retailers to gather the information that will enable them to create personalized journeys which go beyond the “earn and burn” discount programs of the past.
January 07, 2021 | by Reint Jan Holterman
As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,
October 17, 2019 | by Reint Jan Holterman
The fuel and convenience industry focus is shifting in response to emerging customer trends. Our retail expert shares his three takeaways from NACS 2019.
February 05, 2019 | by Arvin Jawa
Consumers use brands as a way to help define their own self-identity. Organizations use brands to outwardly define the culture they would like to propagate. Yet, even branding has become subject to the ever-changing and fickle nature of the consumer. Being afforded with more and more choice, consumers tend to be less loyal and exhibit behaviors of rapid adoption and hyper abandonment. As a result, brands are in a constant battle to keep themselves relevant.
January 08, 2019 | by Douglas Hartung
This blog was co-authored by Google’s Head of Local Shopping, Nathalie Walton, and DN’s Senior Director of Business Development, Douglas Hartung.
August 30, 2018 | by Jan Blotenburg
Any solution retailers employ today should help them monetize data, converge channels and deepen customer reach and loyalty. See how we're enabling those capabilities in our blog.
April 09, 2018 | by Matthijs Kneppers
Mobile strategy doesn’t have to be all or nothing. Our software experts share insights on how you can make incremental changes that add up to more than the sum of their parts.
March 26, 2018 | by Matthijs Kneppers
Part one of our latest blog series focuses on emerging mobile retail strategy and how your brand can stay ahead of the competition.
January 11, 2018 | by Reint Jan Holterman
Personalizing shopping experiences is the next frontier for retailers.