Retail Insights

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Mindshare: Loose Item Recognition: Is Computer Vision the Smart Differentiator to Provide Improved Usability for Self-Service?

Discover the AI driven new and smart technology for self-service environments and the benefit it brings. In this Mindshare, industry experts from SeeChange and Diebold Nixdorf share their perspectives on emerging retail trends for automating produce recognition.

Mindshare: How an API-First Approach Helps Retailers Build a Future-Ready Strategy

APIs are often mentioned as a way to realize digital transformations more easily. In this Mindshare, experts from MuleSoft and Diebold Nixdorf discuss how an API-first approach helps retailers in their digital transformation programs, and how it leads to more flexibility, faster innovation, and higher returns on investment for the entire IT ecosystem.

Mindshare: Will All Retail Journeys End up in the Cloud?

In this Mindshare, we talked to Emily Pfeiffer, Senior Analyst at Forrester, and our own Nicolas Pelletier after the webinar “Will All Retail Journeys End Up in the Cloud?”, we asked both experts five questions about the future of retail and the characteristics of a technology foundation that support this future best.

Mindshare: Considerations for Using Cloud Technology in Retail Environments

We talked to Microsoft's, Anya Minbiole, and our own, Dr. Michael Schulte, to learn the role of the cloud now and in the future.

Mindshare: Get to Know Your Shopper Types and Offer the Right Journey

Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.

Mindshare: Customer Loyalty in Retail: The Future of Loyalty in the Post-COVID Era

We talked to loyalty experts Mary Pilecki and our own Nicolas Pelletier about how loyalty in retail is transitioning due to changes in customer behavior and with the introduction of new technologies.

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