Retail Insights

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Whitepaper: Storevolution™ Retail in the Age of the Consumer

Learn how Storevolution™ helps retailers design, enable and implement consumer and staff journeys that improve consumer experiences and maximize store efficiencies.

Blog: Retail’s Flexibility in Responding to the Current Pandemic

Retail will be one of the most disrupted industries over the next 10 years, which is why retail leaders are urged to move their focus to adaptability. While changing the retail enterprise into a more adaptable one, the consumer experience has become king.

Blog: Retail in Uncharted Territory

Only a few months ago, no one could have predicted the situation we are facing today due to COVID-19. With events rapidly unfolding across the globe, most parts of society have been disrupted, and in particular the retail industry. This article discusses a number of ways retailers are responding to COVID-19 today, and how it may transform and shape the retail industry in the mid-long term.

Podcast: The Year of Retail Self-Service

Listen as we discuss how self service has woven its way into so many of our daily activities from paying for gas to checking into a flight and really what are the consumer expectations for these types of offerings.

Blog: The Power of Personalization in Retail

While the majority of retailers say that delivering an optimized customer experience is a top priority, not so many say they’re prioritizing personalized promotions or recommendations.

Blog: Beyond Discounts and Free Products: Getting Real Value From Customer Engagement and Loyalty Programs

We’re offering offers insights on how retailers can get real value from customer engagement and loyalty programs.

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