Retail Insights

March 16, 2021  |  by Diebold Nixdorf

In this episode of COMMERCE NOW we discuss fuel and convenience and how things have changed and continue to change and what fuel and convenience retailers need to do to keep up with these changes.

March 05, 2021  |  by Diebold Nixdorf

In this special episode, COMMERCE NOW teams up with Kiosk Marketplace to discuss the increased interest in Self-Service Kiosks. Due to the convergence of consumer preference for self-service, COVID related avoidance of human to human interaction and retailers automating tasks to free staff for more involved duties, self-service kiosks are on the rise.

February 05, 2021  |  by Diebold Nixdorf

Consumers and retail staff alike expect an always-on retail environment with always available self-service. In this podcast, we will discuss what retailers can do to provide always-on availability in a complex retail world.

October 26, 2020  |  by Diebold Nixdorf

In this podcast we will discuss how open retailing is vitally important to retailers today. The COVID-19 pandemic has created a lot of changes for retailers and we discuss the importance for retailers to change, adapt and evolve their consumer journey's as quickly as possible.

June 18, 2020  |  by Diebold Nixdorf

On this episode of COMMERCE NOW, you will hear from Diebold Nixdorf CMO Devon Watson, who recently was a guest on the Stacking Benjamins podcast. Devon spoke with Joe Saul-Sehy, and was on their Friday FinTech segment, where they discussed the hottest new tech hitting your wallet, and the merchants you'll someday shop with again.

November 26, 2019  |  by Diebold Nixdorf

In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the number of items in a basket and whether certain items are age-restricted, but paying close attention to the data will ensure an optimal customer journey throughout the check-out process.

September 24, 2019  |  by Diebold Nixdorf

Retailers and grocers want to streamline the in-store checkout experience and increase conversions. Diebold Nixdorf’s Carl von Sydow tells Karen Webster from Pymnts.com transaction data can help firms find the optimal checkout footprint that fits, on a case by case basis.

July 31, 2019  |  by Diebold Nixdorf

On this episode, we sat down with Joe Skorupa, editorial director and feature blogger for RIS News and Ensemble IQ Media Portfolio. Recently RIS News released a targeted research study and article on streamlining the store to simplify shopping. We discuss this research and some of the main challenges retailers are dealing with in their shopping journeys.

May 29, 2019  |  by Diebold Nixdorf

Listen in as we discuss how retailers are empowering their customers to shop and check-out the way they want, faster and without friction.

May 07, 2019  |  by Diebold Nixdorf

Listen as we discuss how self service has woven its way into so many of our daily activities from paying for gas to checking into a flight and really what are the consumer expectations for these types of offerings.