Retail Insights

Showing: 19 items

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Blog: The Times, They Are a-Changin’

Due to COVID-19, fuel & convenience retailers need new technologies that promote low- and no- contact shopping journey's.

Blog: How Retailers Can Deliver the Item at the Top of Shoppers Lists

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.

Blog: The Future of Loyalty in Fuel Retail: Moving from Transactional to Emotional Engagement

As consumer focus is shifting from “fuel-plus” to “plus-fuel,” the c-store is gaining more importance – and with that, different types of loyalty programs that go above and beyond “loyalty points per gallon of fuel” are needed.

Blog: The Store of the Future offers Proximity, Speed and Convenience

C-stores already have the proximity and are located on prime locations – all they need now is to double down on speed and convenience to become an absolute winner in today’s changing retail landscape!

Blog: NACS 2019: My Three Takeaways on Trends and Innovations in the Fuel & Convenience Market

The fuel and convenience industry focus is shifting in response to emerging customer trends. Our retail expert shares his three takeaways from NACS 2019.

Blog: Self-Service in Convenience Retail: What Do Location, Speed and Food Have In Common?

The convenience retail industry is experiencing explosive growth. Our retail expert explores what it means to offer a convenient experience in today’s hyper-fast, hyper-connected world.

Blog: 10 Reasons to Get Serious About Mobile Retailing (in Case You Aren’t Already), Part Two

In part two of this series of mobile retailing, we discuss the other 5 reasons the mobile channel shouldn't be treated as an afterthought.

Blog: 10 Reasons to Get Serious About Mobile Retailing (in Case You Aren’t Already)

This is the first in our two-part series. In today's post, we're revealing the first five reasons you need to get serious about mobile retail.

Blog: New Consumer Engagement Platforms Offer Retailers a Chance to Elevate the Customer Journey

Consumers use brands as a way to help define their own self-identity. Organizations use brands to outwardly define the culture they would like to propagate. Yet, even branding has become subject to the ever-changing and fickle nature of the consumer. Being afforded with more and more choice, consumers tend to be less loyal and exhibit behaviors of rapid adoption and hyper abandonment. As a result, brands are in a constant battle to keep themselves relevant.

Blog: Finally, Connect the Shopping Journey from Digital Browsing to In-Store Purchasing

This blog was co-authored by Google’s Head of Local Shopping, Nathalie Walton, and DN’s Senior Director of Business Development, Douglas Hartung.

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