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May 18, 2020 | by Reint Jan Holterman
Retail will be one of the most disrupted industries over the next 10 years, which is why retail leaders are urged to move their focus to adaptability. While changing the retail enterprise into a more adaptable one, the consumer experience has become king.
June 10, 2019 | by Arvin Jawa
Brick-and-mortar closes deals, but retail journeys begin on mobile and cross over from the real-time digital environment to real-life store experiences that are engaging, hyper-relevant, completely personalized and data-driven. Read more on relevancy, personalization, and the consumer experience.
May 18, 2017 | by Diebold Nixdorf
Mobile is emerging as a key trend in driving customer experience at brick-and-mortar stores.
March 06, 2017 | by Diebold Nixdorf
We’re highlighting 10 must-haves when selecting a modern customer engagement and loyalty solution to enhance the consumer brand experience.