Showing: 49 Items

October 17, 2019 | BY Reint Jan Holterman

The fuel and convenience industry focus is shifting in response to emerging customer trends. Our retail expert shares his three takeaways from NACS 2019.

September 25, 2019 | BY Reint Jan Holterman

The convenience retail industry is experiencing explosive growth. Our retail expert explores what it means to offer a convenient experience in today’s hyper-fast, hyper-connected world.

August 28, 2019 | BY Arvin Jawa

Cookie-cutter scalability used to be the norm for retailers looking to expand. But our retail expert argues those days are gone, and retailers need to prepare for a new paradigm.

June 27, 2019 | BY Reint Jan Holterman

In part two of this series of mobile retailing, we discuss the other 5 reasons the mobile channel shouldn't be treated as an afterthought.

June 10, 2019 | BY Arvin Jawa

Brick-and-mortar closes deals, but retail journeys begin on mobile and cross over from the real-time digital environment to real-life store experiences that are engaging, hyper-relevant, completely personalized and data-driven. Read more on relevancy, personalization, and the consumer experience.

May 31, 2019 | BY Carl von Sydow

When consumers can scan, bag and go at a retailer rather than waiting in a cashier line for service, they gain an innovative and personalized shopping experience—and the store reels in more revenue.

May 13, 2019 | BY Reint Jan Holterman

This is the first in our two-part series. In today's post, we're revealing the first five reasons you need to get serious about mobile retail.

April 11, 2019 | BY Matt Redwood

Smartphones have changed the game. And that means big repercussions for how retailers think about self-service in their stores. Our retail expert takes a look at industry trends.

March 12, 2019 | BY Ulrich Seemann

Our SME examines three innovations gas stations and convenience stores should consider in order to engage consumers at every point along their journey, which will, in turn, improve loyalty and return visits.

February 05, 2019 | BY Arvin Jawa

Consumers use brands as a way to help define their own self-identity. Organizations use brands to outwardly define the culture they would like to propagate. Yet, even branding has become subject to the ever-changing and fickle nature of the consumer. Being afforded with more and more choice, consumers tend to be less loyal and exhibit behaviors of rapid adoption and hyper abandonment. As a result, brands are in a constant battle to keep themselves relevant.