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November 26, 2019 | by Diebold Nixdorf
In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the number of items in a basket and whether certain items are age-restricted, but paying close attention to the data will ensure an optimal customer journey throughout the check-out process.
September 24, 2019 | by Diebold Nixdorf
Retailers and grocers want to streamline the in-store checkout experience and increase conversions. Diebold Nixdorf’s Carl von Sydow tells Karen Webster from Pymnts.com transaction data can help firms find the optimal checkout footprint that fits, on a case by case basis.
July 31, 2019 | by Diebold Nixdorf
On this episode, we sat down with Joe Skorupa, editorial director and feature blogger for RIS News and Ensemble IQ Media Portfolio. Recently RIS News released a targeted research study and article on streamlining the store to simplify shopping. We discuss this research and some of the main challenges retailers are dealing with in their shopping journeys.
April 04, 2019 | by Diebold Nixdorf
In this special episode we discuss convenience stores (C-stores) and how consumers who only ever pause for gas, and never even set foot inside the store, are a major lost opportunity for additional sales.
September 05, 2018 | by Diebold Nixdorf
Self-service checkout technology is transforming the way Americans think about customer service.
July 31, 2018 | by Diebold Nixdorf
Amazon shook up the retail space by introducing their own brick-and-mortar retail space, but they added a twist. With the use of an app, a combination of sensors and cameras, the store tracks a consumer’s purchases and charges their Amazon card when they walk out. It’s the epitome of quick and convenient, and it’s got a lot of traditional retailers on edge.