Retail Insights

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Blog: One Solution, Three Benefits: How Self-Service Kiosks are Transforming the Dave & Buster’s Customer Experience

Self-service solutions are helping retailers around the globe capture that excitement and fun to create new opportunities to engage with customers.

Blog: 10 Reasons to Get Serious About Mobile Retailing (in Case You Aren’t Already), Part Two

In part two of this series of mobile retailing, we discuss the other 5 reasons the mobile channel shouldn't be treated as an afterthought.

Blog: Scan, Bag and Go—Self-Scanning Technology Empowers Consumers to Shop with Ease

When consumers can scan, bag and go at a retailer rather than waiting in a cashier line for service, they gain an innovative and personalized shopping experience—and the store reels in more revenue.

Blog: Retail Self-Service: Today, it’s WAY More than Self-Checkout

Smartphones have changed the game. And that means big repercussions for how retailers think about self-service in their stores. Our retail expert takes a look at industry trends.

Blog: How Self-Service is Transforming Fast Fashion & In-Store Retail Experiences

At our recent TechStyle pop-up shop in London, we showcased a checkout solution that does just that. An innovative “fashion table,” our SCO specifically designed for retail empowers shoppers to scan their own items or even place all of their items on the table at once to be scanned in bulk through RFID technology.

Blog: New Data: Consumers’ Shifting Expectations to Self-Service Retail

Self-service checkout technology is transforming the way Americans think about customer service.

Blog: RFID: Why it should matter to Retail

RFID technology has been available for quite some time, but the concept of tracking products with the help of RFID tagging didn´t really catch on, primarily because RFID equipment prices (both labels and devices) have been too high to offer true competitive benefits for early adopters. However, as RFID technology has evolved and become more mainstream, prices have come down and today it offers an interesting alternative for retailers that want to improve their customer service and operational margins.

Blog: The Three Ways Kiosks Will Change QSRs As We Know It

Learn why QSRs are turning to kiosks to improve operational efficiencies and the overall customer experience.

Blog: Looking back at NRF: Personalization is on Every Retailer’s Mind

Our Director of Product Management for Retail Software shares key themes and trends from the show in his latest blog.

Blog: Creating Integrated, Transformative Self-Service Retail Solutions

Legacy infrastructure and limited budgets can hamstring efforts to update retail checkout.

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