Retail Insights

August 31, 2021  |  by Diebold Nixdorf

Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.

August 03, 2021  |  by Reint Jan Holterman

Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.

July 22, 2021  |  by Reint Jan Holterman

Vynamic Smart Control – Screen Mirroring gives consumers more control over their transactions and provides more options for an engaging in-store experience. For consumers who have concerns around touching devices in stores, it provides an additional avenue to conduct their transactions.

June 24, 2021  |  by Diebold Nixdorf

Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.

June 01, 2021  |  by Diebold Nixdorf

Co-Op UK recognized their hardware was quickly becoming obsolete. Diebold Nixdorf helped identify an end-to-end systems upgrade, including a modular retail POS system.

May 12, 2021  |  by Reint Jan Holterman

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

January 26, 2021  |  by Diebold Nixdorf

DN Series™ EASY is a revolutionary self-service platform built to transform the shopping and checkout experience. DN Vynamic™ Self-Service provides an open, flexible and modular software platform that works through an open-retailing approach with flexible APIs that enable faster integration and more personalization. This allows retailers to be more flexible now and in the future, adding new functionality without rebuilding their entire technology solution.

January 26, 2021  |  by Diebold Nixdorf

DN Series™ EASY is a revolutionary self-service platform built to transform the shopping and checkout experience. Retailers are able to adapt consumer journeys by leveraging one platform with the addition of different modules to ensure easy adaptation – for today and for tomorrow – to always get the best check out mix.

January 26, 2021  |  by Diebold Nixdorf

DN Series™ EASY is a revolutionary self-service platform built to transform the shopping and checkout experience. Powered by DN AllConnect Services for Retail, DN Series™ EASY ensures up to 99.8% availability by providing retailers with an integrated remote servicing model that leverages machine learning to predict and fix issues before they happen for maximum reliability.

January 26, 2021  |  by Diebold Nixdorf

Explore how modularity can help retailers offer consumers more choice in their personal shopping experiences.