Retail Insights

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Blog: What’s in Store for Loyalty in Retail?

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

Whitepaper: The Future of Retail is Modular

Explore how modularity can help retailers offer consumers more choice in their personal shopping experiences.

Blog: 2020 Was A Turbulent Year for Retail Trends—And What Does it Mean for 2021?

As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,

Blog: Reinventing the Retail Experience Defines 2020 Trends

This was the year of reinvention. That meant rapid adaptation and adoption of digital technologies for retailers. Explore the top 10 insights that defined 2020 from Diebold Nixdorf.

Whitepaper: Driving Availability in a Complex Retail Environment

For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.

Blog: The Guiding Principle Your Retail Organization Needs During and After COVID-19

No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way

Whitepaper: Open Retailing Guide

Learn how openness will be the guiding principle for retailers to evolve with the ever changing consumer journey.

Video: Managing Consumer Traffic
Video: Managing Consumer Traffic

Adapt to the new normal of social distancing with traffic management tool.

Blog: Storevolution™ Applied in Real Life

In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.

On-Demand Webinar:  How Are Retailers Adjusting to a New Reality?

Hear from our guest speaker Sucharita Kodali, VP Principal Analyst, Forrester Research, share findings of Forrester’s ongoing research tracking how retailers are responding to the COVID-19 pandemic.

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