Retail Insights

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On-Demand Webinar: Operationalize Retail Shopper Experiences

Hear from guest speaker, George Lawrie, VP & principal analyst, Forrester Research and Matt Redwood, Diebold Nixdorf’s global head of self-service, for an expert deep dive into the benefits and transformational possibilities of new self-checkout solutions.

Podcast: Using Data to Increase Checkout Conversions - In-Store

Retailers and grocers want to streamline the in-store checkout experience and increase conversions. Diebold Nixdorf’s Carl von Sydow tells Karen Webster from Pymnts.com transaction data can help firms find the optimal checkout footprint that fits, on a case by case basis.

Infographic: RIS Targeted Research Streamlining the Store to Simplify Shopping

The Targeted Research examined the self-service paradigm in retail and identified trends in the marketplace.

Podcast: Streamlining the Store to Simplify Shopping

On this episode, we sat down with Joe Skorupa, editorial director and feature blogger for RIS News and Ensemble IQ Media Portfolio. Recently RIS News released a targeted research study and article on streamlining the store to simplify shopping. We discuss this research and some of the main challenges retailers are dealing with in their shopping journeys.

Blog: Relevant Retail—the New Norm

Brick-and-mortar closes deals, but retail journeys begin on mobile and cross over from the real-time digital environment to real-life store experiences that are engaging, hyper-relevant, completely personalized and data-driven. Read more on relevancy, personalization, and the consumer experience.

Blog: Scan, Bag and Go—Self-Scanning Technology Empowers Consumers to Shop with Ease

When consumers can scan, bag and go at a retailer rather than waiting in a cashier line for service, they gain an innovative and personalized shopping experience—and the store reels in more revenue.

Video: Self-Checkout for Fuel & Convenience
Video: Self-Checkout for Fuel & Convenience

Fuel and convenience innovated self-service with pay-at-the-pump, but it's time to continue that trend with self-checkout inside the C-store. Watch our self-checkout demo, shot from the Shell Branded Wholesaler's Conference, and discover how increasing your self-service channel could benefit your business.

Podcast: Empower Your Retail Customers

Listen in as we discuss how retailers are empowering their customers to shop and check-out the way they want, faster and without friction.

Blog: Retail Self-Service: Today, it’s WAY More than Self-Checkout

Smartphones have changed the game. And that means big repercussions for how retailers think about self-service in their stores. Our retail expert takes a look at industry trends.

Blog: Three Ways to Improve Loyalty in Fuel & Convenience

Our SME examines three innovations gas stations and convenience stores should consider in order to engage consumers at every point along their journey, which will, in turn, improve loyalty and return visits.

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