Retail Insights

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Blog: Reinventing the Retail Experience Defines 2020 Trends

This was the year of reinvention. That meant rapid adaptation and adoption of digital technologies for retailers. Explore the top 10 insights that defined 2020 from Diebold Nixdorf.

Blog: The Times, They Are a-Changin’

Due to COVID-19, fuel & convenience retailers need new technologies that promote low- and no- contact shopping journey's.

Whitepaper: Driving Availability in a Complex Retail Environment

For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.

Blog: The Importance of Openness in the Future of Retail

As a result of the pandemic, many retailers discovered that they lacked the IT agility to implement changes swiftly and effectively, illuminating a challenge that the industry must address so it can thrive moving forward: the need for an open, flexible infrastructure that can adapt to rapidly evolving customer journeys.

Blog: The Guiding Principle Your Retail Organization Needs During and After COVID-19

No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way

Whitepaper: Open Retailing Guide

Learn how openness will be the guiding principle for retailers to evolve with the ever changing consumer journey.

Infographic: A Multi-Layered Approach to Support Sustainable & Healthy Journeys in the Retail Environment

During this time, creating a sustainable and healthy customer journey is most important for your customers. Diebold Nixdorf is ready to assist you with flexible solutions to support your brand is one your customers continue to visit and trust.

Blog: Preparing for the Post-Pandemic Environment Will Test Retailers’ Flexibility

Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout is a perfect example of how store digitalization can facilitate important adjustments to the shopping experience.

Blog: Storevolution™ Applied in Real Life

In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.

On-Demand Webinar:  Now, Near, Next - Navigating Retail Post-Pandemic

Don’t miss watching this on-demand webinar with some of the world’s top retail powerhouses. Guests, A.S. Watson, Co-op and Forrester Research recently joined Diebold Nixdorf in a panel discussion to talking about what’s “near” and “next” in the evolution of physical retail.

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