Retail Insights

All Insights: 107 items

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Blog: A Tale of Two Conferences: From NRF to EuroShop, One Key Theme Emerged

Attending these two shows presented an excellent opportunity to take a look at retailer viewpoints on opposite sides of the Atlantic. The key takeaway was, self-service is the path forward.

Blog: How Retailers Can Deliver the Item at the Top of Shoppers Lists

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.

Video: Self-Service for the Ultimate Customer Experience
Video: Self-Service for the Ultimate Customer Experience

Discover the power of self-service and how it can enhance the customer experience in this iXtenso interview with Matt Redwood from the EuroShop 2020 showfloor.

Blog: The Future of Loyalty in Fuel Retail: Moving from Transactional to Emotional Engagement

As consumer focus is shifting from “fuel-plus” to “plus-fuel,” the c-store is gaining more importance – and with that, different types of loyalty programs that go above and beyond “loyalty points per gallon of fuel” are needed.

Video: The BEETLE Point of Sale - Do More, Be More
Video: The BEETLE Point of Sale - Do More, Be More

The BEETLE Point of Sale is designed to empowered retailers to do more and be more.

Q&A: Operationalize Retail Shopper Experiences

The benefits and transformational possibilities of self-checkout solutions

Blog: One Solution, Three Benefits: How Self-Service Kiosks are Transforming the Dave & Buster’s Customer Experience

Self-service solutions are helping retailers around the globe capture that excitement and fun to create new opportunities to engage with customers.

Podcast: Location and Data Boost Self-Checkout Conversions

In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the number of items in a basket and whether certain items are age-restricted, but paying close attention to the data will ensure an optimal customer journey throughout the check-out process.

Blog: The Store of the Future offers Proximity, Speed and Convenience

C-stores already have the proximity and are located on prime locations – all they need now is to double down on speed and convenience to become an absolute winner in today’s changing retail landscape!

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