Retail Insights

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Blog: Retail’s Flexibility in Responding to the Current Pandemic

Retail will be one of the most disrupted industries over the next 10 years, which is why retail leaders are urged to move their focus to adaptability. While changing the retail enterprise into a more adaptable one, the consumer experience has become king.

Whitepaper: Storevolution™ Retail in the Age of the Consumer

Learn how Storevolution™ helps retailers design, enable and implement consumer and staff journeys that improve consumer experiences and maximize store efficiencies.

Infographic: Vynamic Engage

Transform real-time data into consumer insights across your entire retail business.

On-Demand Webinar:  How Are Retailers Adjusting to a New Reality?

Hear from our guest speaker Sucharita Kodali, VP Principal Analyst, Forrester Research, share findings of Forrester’s ongoing research tracking how retailers are responding to the COVID-19 pandemic.

Blog: Retail in Uncharted Territory

Only a few months ago, no one could have predicted the situation we are facing today due to COVID-19. With events rapidly unfolding across the globe, most parts of society have been disrupted, and in particular the retail industry. This article discusses a number of ways retailers are responding to COVID-19 today, and how it may transform and shape the retail industry in the mid-long term.

Blog: A Tale of Two Conferences: From NRF to EuroShop, One Key Theme Emerged

Attending these two shows presented an excellent opportunity to take a look at retailer viewpoints on opposite sides of the Atlantic. The key takeaway was, self-service is the path forward.

Blog: How Retailers Can Deliver the Item at the Top of Shoppers Lists

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.

Video: Self-Service for the Ultimate Customer Experience
Video: Self-Service for the Ultimate Customer Experience

Discover the power of self-service and how it can enhance the customer experience in this iXtenso interview with Matt Redwood from the EuroShop 2020 showfloor.

Blog: The Future of Loyalty in Fuel Retail: Moving from Transactional to Emotional Engagement

As consumer focus is shifting from “fuel-plus” to “plus-fuel,” the c-store is gaining more importance – and with that, different types of loyalty programs that go above and beyond “loyalty points per gallon of fuel” are needed.

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