Retail Insights

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Special Report: OMS: The Brains of the Operations

Learn the benefits of a single order management system (OMS) in this BRP Special Report based on the findings from the 2018 POS/Customer Engagement Survey.

Blog: Containerization: The perfect mechanism for the deployment and orchestration of microservices.

In part two of our blog series on microservices, we discuss how to use containerization as a means to deploy and orchestrate microservices.

Blog: How Self-Service is Transforming Fast Fashion & In-Store Retail Experiences

At our recent TechStyle pop-up shop in London, we showcased a checkout solution that does just that. An innovative “fashion table,” our SCO specifically designed for retail empowers shoppers to scan their own items or even place all of their items on the table at once to be scanned in bulk through RFID technology.

Blog: Agile Software Processes Require a Microservices Architecture

In part one of our blog series on microservices, we discuss our software development process - one that is more flexible and agile and allows us to develop, package and deploy isolated and self-contained parts of the overall software application individually.

Blog: New Data: Consumers’ Shifting Expectations to Self-Service Retail

Self-service checkout technology is transforming the way Americans think about customer service.

Blog: RFID: Why it should matter to Retail

RFID technology has been available for quite some time, but the concept of tracking products with the help of RFID tagging didn´t really catch on, primarily because RFID equipment prices (both labels and devices) have been too high to offer true competitive benefits for early adopters. However, as RFID technology has evolved and become more mainstream, prices have come down and today it offers an interesting alternative for retailers that want to improve their customer service and operational margins.

Video: The K-TWO Kiosk - Sleek, Smart, and Efficient
Video: The K-TWO Kiosk - Sleek, Smart, and Efficient

The K-TWO Kiosk from Diebold Nixdorf is the perfect tool in your omnichannel arsenal. This kiosk allows you to add a digital element to your QSR or business, along with more options for customer personalization. Merge the physical and the digital with this Reddot Award Winning kiosk that empowers customers through choice, frictionless interaction, and an enhanced experience.

Blog: Why Quick-Service Restaurants Should Embrace the Kiosk

Though the self-service kiosk has been recognized as a solution, and has been adopted across well-known brands such as Panera and McDonald’s, quick-service brands are actually quite late to the game. See why kiosks should be an important part of every QSR's strategy.

Blog: Surviving in the age of hyper-adoption and hyper-abandonment

Staying top of mind long-term, as a persistent, end-to-end solution for your consumers can be a challenge for any retailer, big or small. See how you can survive the age of hyper-abandonment in our blog.

Podcast: Self-Service Retail - Shifting Expectations

Self-service checkout technology is transforming the way Americans think about customer service.

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