Retail Insights

All Insights: 99 Items

November 12, 2018 | BY Guest Author

Self-service checkout technology is transforming the way Americans think about customer service.

October 29, 2018 | BY Horst Jung

RFID technology has been available for quite some time, but the concept of tracking products with the help of RFID tagging didn´t really catch on, primarily because RFID equipment prices (both labels and devices) have been too high to offer true competitive benefits for early adopters. However, as RFID technology has evolved and become more mainstream, prices have come down and today it offers an interesting alternative for retailers that want to improve their customer service and operational margins.

September 28, 2018 | BY Diebold Nixdorf

Video: The K-TWO Kiosk - Sleek, Smart, and Efficient

The K-TWO Kiosk from Diebold Nixdorf is the perfect tool in your omnichannel arsenal. This kiosk allows you to add a digital element to your QSR or business, along with more options for customer personalization. Merge the physical and the digital with this Reddot Award Winning kiosk that empowers customers through choice, frictionless interaction, and an enhanced experience.

September 27, 2018 | BY Devora Henderson

Though the self-service kiosk has been recognized as a solution, and has been adopted across well-known brands such as Panera and McDonald’s, quick-service brands are actually quite late to the game. See why kiosks should be an important part of every QSR's strategy.

September 11, 2018 | BY Jeffrey Boyd

Staying top of mind long-term, as a persistent, end-to-end solution for your consumers can be a challenge for any retailer, big or small. See how you can survive the age of hyper-abandonment in our blog.

September 05, 2018 | BY Diebold Nixdorf

Self-service checkout technology is transforming the way Americans think about customer service.

September 01, 2018

In this joint study with PYMNTS.com, our findings show that self-service technology is largely appealing to merchants and shoppers alike.

August 30, 2018 | BY Jan Blotenburg

Any solution retailers employ today should help them monetize data, converge channels and deepen customer reach and loyalty. See how we're enabling those capabilities in our blog.

August 30, 2018

Retail's radical transformation and real opportunities.

August 15, 2018 | BY Reint Jan Holterman

Are you curious how blockchain might affect your retail business? This article serves to start the thinking process, and presents a number of use cases and applications one could think of in a retail context.

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