Retail Insights

All Insights: 111 items

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Blog: The Times, They Are a-Changin’

Due to COVID-19, fuel & convenience retailers need new technologies that promote low- and no- contact shopping journey's.

Blog: Covid-19 Requires Retailers to Rethink the Concept of “Availability”

Beat consumers’ expectations with self-service solutions that are “always on”

Whitepaper: Driving Availability in a Complex Retail Environment

For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.

Podcast: Open Retailing - Essential for a Successful Self-Service Strategy

In this podcast we will discuss how open retailing is vitally important to retailers today. The COVID-19 pandemic has created a lot of changes for retailers and we discuss the importance for retailers to change, adapt and evolve their consumer journey's as quickly as possible.

Special Report: Understanding Why Grocery Shoppers Adopt Technology

Learn about the retail tech typology and explore opportunities that retail organizations have to increase the effectiveness of the consumer journey.

Infographic: Nielson Retail Personas Infographic

These tech types can be found in all countries—and similarly across all formats, channels and brands—though the proportional presence of each tech type will vary.

Blog: The Importance of Openness in the Future of Retail

As a result of the pandemic, many retailers discovered that they lacked the IT agility to implement changes swiftly and effectively, illuminating a challenge that the industry must address so it can thrive moving forward: the need for an open, flexible infrastructure that can adapt to rapidly evolving customer journeys.

Blog: The Guiding Principle Your Retail Organization Needs During and After COVID-19

No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way

Infographic: A Multi-Layered Approach to Support Sustainable & Healthy Journeys in the Retail Environment

During this time, creating a sustainable and healthy customer journey is most important for your customers. Diebold Nixdorf is ready to assist you with flexible solutions to support your brand is one your customers continue to visit and trust.

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