Retail Insights

August 23, 2023  |  by Guest Author - Jason Souloglou

The complex task of using traditional self-checkout terminals for fresh produce often leads to frustrated shoppers, longer queues and frequent errors. Now, our AI-based technology solves these challenges and enables customers to have a seamless self-service journey.

April 20, 2022  |  by Diebold Nixdorf

Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to POS.

February 10, 2022  |  by Diebold Nixdorf

When it comes to the future of retail shopping, enabling mobile journeys is the next step forward—with store-owned personal shopping devices playing a central role in enticing, exciting and engaging consumers.

November 08, 2021  |  by Reint Jan Holterman

Diebold Nixdorf's smart UI software has the solution for all your holiday greetings.

September 28, 2021  |  by Reint Jan Holterman

Advanced self-service technology puts the customer first by eliminating friction throughout customer journeys and enhancing customer experiences. This requires smart UI technologies that support fast, intuitive, responsive and robust checkout flows without wasting time on avoidable interruptions.

August 03, 2021  |  by Reint Jan Holterman

Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.

July 22, 2021  |  by Reint Jan Holterman

Vynamic Smart Control – Screen Mirroring gives consumers more control over their transactions and provides more options for an engaging in-store experience. For consumers who have concerns around touching devices in stores, it provides an additional avenue to conduct their transactions.

May 12, 2021  |  by Reint Jan Holterman

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

September 22, 2020  |  by Reint Jan Holterman

No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way

June 22, 2020  |  by Reint Jan Holterman

In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.