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July 28, 2022 | by Diebold Nixdorf
In an increasingly digital world, the physical store is dramatically changing as technology plays a critical role in the evolution of retail. Advanced self-service technology is transforming and enhancing the store experience for customers around the world.
November 15, 2022 | by Diebold Nixdorf
In this Special Podcast, Zebra Technologies and Diebold Nixdorf come together to discuss how retail is being disrupted on multiple fronts while trying to meet demanding consumer expectations. Retailers need to simultaneously transform their IT landscape to ensure high availability, align well-orchestrated staff processes and offer the ultimate consumer experience across all channels, all while trying to keep profitable.
August 24, 2021 | by Diebold Nixdorf
In this special episode of COMMERCE NOW, Elliot Maras, editor from Kiosk Marketplace and Matt Redwood, Director of Advanced Self-Service Solutions at Diebold Nixdorf discuss the continuation of innovation in retail self-service and how self-service can offer a better customer experience
April 26, 2021 | by Diebold Nixdorf
In this episode of COMMERCE NOW we discuss how retailers need, now more than ever before, more modular and flexible software, services and systems when selecting their self-service partners.
March 05, 2021 | by Diebold Nixdorf
In this special episode, COMMERCE NOW teams up with Kiosk Marketplace to discuss the increased interest in Self-Service Kiosks. Due to the convergence of consumer preference for self-service, COVID related avoidance of human to human interaction and retailers automating tasks to free staff for more involved duties, self-service kiosks are on the rise.
February 05, 2021 | by Diebold Nixdorf
Consumers and retail staff alike expect an always-on retail environment with always available self-service. In this podcast, we will discuss what retailers can do to provide always-on availability in a complex retail world.
October 26, 2020 | by Diebold Nixdorf
In this podcast we will discuss how open retailing is vitally important to retailers today. The COVID-19 pandemic has created a lot of changes for retailers and we discuss the importance for retailers to change, adapt and evolve their consumer journey's as quickly as possible.
November 26, 2019 | by Diebold Nixdorf
In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the number of items in a basket and whether certain items are age-restricted, but paying close attention to the data will ensure an optimal customer journey throughout the check-out process.
September 24, 2019 | by Diebold Nixdorf
Retailers and grocers want to streamline the in-store checkout experience and increase conversions. Diebold Nixdorf’s Carl von Sydow tells Karen Webster from Pymnts.com transaction data can help firms find the optimal checkout footprint that fits, on a case by case basis.
July 31, 2019 | by Diebold Nixdorf
On this episode, we sat down with Joe Skorupa, editorial director and feature blogger for RIS News and Ensemble IQ Media Portfolio. Recently RIS News released a targeted research study and article on streamlining the store to simplify shopping. We discuss this research and some of the main challenges retailers are dealing with in their shopping journeys.