Retail Insights

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Blog: 2020 Was A Turbulent Year for Retail Trends—And What Does it Mean for 2021?

As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,

Blog: Retail’s Flexibility in Responding to the Current Pandemic

Retail will be one of the most disrupted industries over the next 10 years, which is why retail leaders are urged to move their focus to adaptability. While changing the retail enterprise into a more adaptable one, the consumer experience has become king.

Blog: Relevant Retail—the New Norm

Brick-and-mortar closes deals, but retail journeys begin on mobile and cross over from the real-time digital environment to real-life store experiences that are engaging, hyper-relevant, completely personalized and data-driven. Read more on relevancy, personalization, and the consumer experience.

Blog: Exploring the Path to Connected Commerce

New Boston Retail Partners research sponsored by Diebold Nixdorf explores how retailers will deliver anytime, anywhere, anyhow shopping. Learn more here.

Blog: 10 Must-Haves When Choosing a Modern Customer Engagement and Loyalty Solution

We’re highlighting 10 must-haves when selecting a modern customer engagement and loyalty solution to enhance the consumer brand experience.

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