Retail Insights

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Blog: AI - Transforming Retail with a Personal Touch

Today’s retailers navigate a complex landscape with a myriad of challenges like labor shortages and inflationary pressures. Discover how retailers can use AI to create a cohesive in-store experience – from checkouts to consumer devices and more.

Blog: Embrace an Open and Flexible Self-Service Customer Journey

To thrive in the competitive retail environment, retailers must adopt an open-platform approach to streamline processes and support faster innovations.

Whitepaper: An Open Platform Approach for Checkout Technologies

In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.

Blog: Barcodes Don’t Grow on Trees

The complex task of using traditional self-checkout terminals for fresh produce often leads to frustrated shoppers, longer queues and frequent errors. Now, our AI-based technology solves these challenges and enables customers to have a seamless self-service journey.

Mindshare: Loose Item Recognition: Is Computer Vision the Smart Differentiator to Provide Improved Usability for Self-Service?

Discover the AI driven new and smart technology for self-service environments and the benefit it brings. In this Mindshare, industry experts from SeeChange and Diebold Nixdorf share their perspectives on emerging retail trends for automating produce recognition.

Video: Create a Spooktacular Self-Checkout Experience with Vynamic Self-Service
Video: Create a Spooktacular Self-Checkout Experience with Vynamic Self-Service

The time is right for a little Halloween fright. Get delighted by a self-service UI that is so easy to customize... it's scary. Explore an unexpected Halloween treat with Vynamic® Self-Service Software. Watch if you dare...

Blog: The Clever Solution Helping Retailers Crack the (Fresh Produce) Code

DN Smart vision technology recognizes the produce item with the scale camera and presents the customer with the proper name of the item. After customer approval, the fresh produce item is added to the transaction in a single click.

Blog: Retail mobile journeys: a smarter shopping experience for customers and associates

When it comes to the future of retail shopping, enabling mobile journeys is the next step forward—with store-owned personal shopping devices playing a central role in enticing, exciting and engaging consumers.

Blog: Are You Ready to Make Manual Age Verification Checks a Thing of the Past?

In Self-Checkout, 25% of the interruptions are caused by age-restricted items. In general, it took staff 2 -to 3 minutes to resolve an interruption. This has a detrimental effect on customer acceptance and customer confidence in self-checkout solutions. In this blog, find out how Diebold Nixdorf can help reduce or eliminate these disruptions to lead to higher customer satisfaction, shorter queues and lower staffing costs.

Blog: It’s Time to Connect the Dots Between Journeys, Stores and Operations

Success in retail requires retailers to keep a close eye on many aspects of the shopping process. What is needed is an integrated approach where journeys, stores and business operations are managed together as a whole – and where changing one part of the equation will immediately impact the other parts.

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