Retail Insights

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Blog: AI - Transforming Retail with a Personal Touch

Today’s retailers navigate a complex landscape with a myriad of challenges like labor shortages and inflationary pressures. Discover how retailers can use AI to create a cohesive in-store experience – from checkouts to consumer devices and more.

Blog: Embrace an Open and Flexible Self-Service Customer Journey

To thrive in the competitive retail environment, retailers must adopt an open-platform approach to streamline processes and support faster innovations.

Whitepaper: An Open Platform Approach for Checkout Technologies

In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.

Blog: Convenience Stores, Quick-Service Restaurants and Fuel Stations are Blending Together More and More

Fuel and convenience retailers want to create seamless, self-service-driven experiences for fueling, charging, shopping, dining and more with solutions that connect all segments, enabling flexible deployments.

Blog: Breaking Free From Traditional POS and Self-Service Coupling

Learn how embracing openness and flexibility allows retailers to personalize the shopping experience.

Blog: A Flexible Future for Self-Service in Retail

In the rapidly evolving retail environment, retailers need new systems to meet consumers' needs and future-proof their infrastructure for new checkout and shopping methods. DN Series®EASY ONE enables them to fine-tune customer experiences, seamlessly integrate into their store workflow, and easily support new upgrades.

Blog: Barcodes Don’t Grow on Trees

The complex task of using traditional self-checkout terminals for fresh produce often leads to frustrated shoppers, longer queues and frequent errors. Now, our AI-based technology solves these challenges and enables customers to have a seamless self-service journey.

Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions
Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions

Marks & Spencer has revolutionized its checkout journeys by implementing Diebold Nixdorf self-service technology solutions. This has led to a significantly improved and highly adaptable checkout experience, delighting customers across all departments, including grocery, fashion and the café.

Blog: Overcoming Pain Points in Self-Service Implementation

Read about the advanced lessons from our field expert regarding overcoming the obstacles of implementing self-service.

Industry Report: Retail’s AI Revolution

By taking a smart approach to AI integration at self-checkout, forward-thinking retailers put themselves in an advantageous position that will serve them for years to come. Learn how to take the first step today.

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