Retail Insights

October 03, 2023  |  by Matt Miles

Learn how embracing openness and flexibility allows retailers to personalize the shopping experience.

August 29, 2023  |  by Diebold Nixdorf

In the rapidly evolving retail environment, retailers need new systems to meet consumers' needs and future-proof their infrastructure for new checkout and shopping methods. DN Series®EASY ONE enables them to fine-tune customer experiences, seamlessly integrate into their store workflow, and easily support new upgrades.

August 23, 2023  |  by Guest Author - Jason Souloglou

The complex task of using traditional self-checkout terminals for fresh produce often leads to frustrated shoppers, longer queues and frequent errors. Now, our AI-based technology solves these challenges and enables customers to have a seamless self-service journey.

July 28, 2023  |  by Matt Miles

Read about the advanced lessons from our field expert regarding overcoming the obstacles of implementing self-service.

January 12, 2023  |  by Matt Redwood

Retailers need a smarter checkout that can cater to the full spectrum of outcomes their customers expect in a "successful" retail experience.

August 17, 2022  |  by Reint Jan Holterman

DN Smart vision technology recognizes the produce item with the scale camera and presents the customer with the proper name of the item. After customer approval, the fresh produce item is added to the transaction in a single click.

April 20, 2022  |  by Diebold Nixdorf

Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to POS.

February 10, 2022  |  by Diebold Nixdorf

When it comes to the future of retail shopping, enabling mobile journeys is the next step forward—with store-owned personal shopping devices playing a central role in enticing, exciting and engaging consumers.

January 31, 2022  |  by Reint Jan Holterman

In Self-Checkout, 25% of the interruptions are caused by age-restricted items. In general, it took staff 2 -to 3 minutes to resolve an interruption. This has a detrimental effect on customer acceptance and customer confidence in self-checkout solutions. In this blog, find out how Diebold Nixdorf can help reduce or eliminate these disruptions to lead to higher customer satisfaction, shorter queues and lower staffing costs.

December 17, 2021  |  by Reint Jan Holterman

Success in retail requires retailers to keep a close eye on many aspects of the shopping process. What is needed is an integrated approach where journeys, stores and business operations are managed together as a whole – and where changing one part of the equation will immediately impact the other parts.