Retail Insights

October 31, 2023  |  by Bernd Kraus

The role of the fuel station has quickly emerged from a ‘petrol dispensing area’ to an access point for a whole range of convenience services that make customers’ lives easier. Learn how the forecourt plays a key role in improving the customer experience and opertional efficiency of a gas station.

August 23, 2023  |  by Guest Author - Jason Souloglou

The complex task of using traditional self-checkout terminals for fresh produce often leads to frustrated shoppers, longer queues and frequent errors. Now, our AI-based technology solves these challenges and enables customers to have a seamless self-service journey.

August 08, 2023  |  by Reint Jan Holterman

With the rise of Gen Z, new types of customer journeys are emerging. These consumers have expectations that are very different from other generations – so how can retailers strategize to meet them?

June 07, 2023  |  by Reint Jan Holterman

If you are playing a solo game, you will always lose out to a team. This is true for retail, with its many store formats, journey types, channels, technologies, and local adaptations, ecosystem thinking will be the game-changer.

April 26, 2023  |  by Reint Jan Holterman

The amount of data collected, electronic devices and sensors is growing at an increasing rate. What is your data strategy for all of the data that you are collecting?

October 25, 2022  |  by Reint Jan Holterman

Digitize receipts with Vynamic® Digital Receipt, a new solution based on technology from our partner Anybill. We've adopted this solution into our POS ecosystem by integrating it with our cloud-native Vynamic Retail Platform. At checkout, Vynamic Digital Receipt allows retailers to share the receipt via email or retailer’s loyalty app.

September 28, 2022  |  by Reint Jan Holterman

Orchestrating all mobiles journeys for customers and associates alike can be tricky and requires a clever strategy upfront. It’s recommended to think upfront about how to proactively monitor your mobile retail ecosystem before hiccups happen, and how to make use of the wealth of real-time data you collect as a retailer.

August 17, 2022  |  by Reint Jan Holterman

DN Smart vision technology recognizes the produce item with the scale camera and presents the customer with the proper name of the item. After customer approval, the fresh produce item is added to the transaction in a single click.

May 10, 2022  |  by Reint Jan Holterman

Standardized, open interfaces offer new ways to flexibly deploy technology within an existing retail IT landscape. Designing software solutions that are modular can enable retailers to adopt a gradual step-by-step upgrade of their landscape while avoiding the huge risks and associated costs of a big-bang approach.

April 13, 2022  |  by Reint Jan Holterman

As retailers continue to transform, they’re working hard to bring different channels and touchpoints together into one seamless journey and “the cloud” is one of the cornerstones for delivering well-connected consumer experiences. Shopping journeys are best orchestrated using a centralized solution running somewhere in the cloud, thereby injecting relevant shopping data right into the journey, regardless of channel, touchpoint or time.