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July 28, 2022 | by Diebold Nixdorf
In an increasingly digital world, the physical store is dramatically changing as technology plays a critical role in the evolution of retail. Advanced self-service technology is transforming and enhancing the store experience for customers around the world.
September 07, 2022 | by Diebold Nixdorf
In this Mindshare, we talked to Emily Pfeiffer, Senior Analyst at Forrester, and our own Nicolas Pelletier after the webinar “Will All Retail Journeys End Up in the Cloud?”, we asked both experts five questions about the future of retail and the characteristics of a technology foundation that support this future best.
April 26, 2022 | by Diebold Nixdorf
We talked to Microsoft's, Anya Minbiole, and our own, Dr. Michael Schulte, to learn the role of the cloud now and in the future.
January 12, 2022 | by Diebold Nixdorf
We talked to retail analyst Alan Burt, from UK-based research and consulting firm RBR, and our own Leyla Feghhi about how mobile self-scanning is being adopted globally and how retailers can ensure these mobile journeys are always available.
August 31, 2021 | by Diebold Nixdorf
Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.
July 19, 2021 | by Diebold Nixdorf
We talked to loyalty experts Mary Pilecki and our own Nicolas Pelletier about how loyalty in retail is transitioning due to changes in customer behavior and with the introduction of new technologies.
July 14, 2021 | by Diebold Nixdorf
Retail is being disrupted on multiple fronts: While trying to meet demanding consumer expectations, retailers need to simultaneously transform their IT landscape, ensure high availability, align well-orchestrated staff processes, offer the ultimate consumer experience across channels and at the same time be profitable.
April 28, 2021 | by Diebold Nixdorf
Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.