The adage the “devil is in the details” holds true for business, especially in areas where disputes are involved. Claims Assist enables staff to connect the dots between consumer issues and back-office information.
By using a "real-time transaction research tool", banks can solidify bonds with their consumers while driving down costs.
WATCH VIDEOEnhance your customers’ experience by handling their disputes correctly the first time, even before they know it.
Strategically determine enhancements for the overall ATM/Debit experience.
Dispute Management efficiencies can be gained with centralized and comprehensive ATM transaction details at their fingertips.
Minimize financial write-offs by quickly resolving fraud issues; at the same time reducing the time provisional credit is offered to a consumer.