Banking Insights

January 10, 2024  |  by Helena Müller

As we look to 2024, what topics and trends will be at the forefront of strategic decisions for the year ahead?

September 12, 2023  |  by Helena Müller

The face of financial services has altered significantly in recent years and is likely to continue to adapt as innovation advances and consumers wants and needs accelerate.

July 10, 2023  |  by Joe Myers

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

May 01, 2023  |  by Matthew Phillips

Many organizations within the industry are re-evaluating who they are, and equally who they want to be for the future. Repositioning banking from transactional to more of a ‘destination of services’ could be the breeding platform for renewed competitive differentiation, facilitated by digital capabilities.

April 03, 2023  |  by Helena Müller

By embracing the power of innovation and avoiding commoditization, is it possible to deliver efficient and effective digital services along with a human touch? Or, has the shift gone too far and the ability to truly add value through consumer journeys has been lost?

February 20, 2023  |  by Joe Myers

As we head into 2023, Joe Myers, executive vice president, global banking at Diebold Nixdorf, explores some of the key themes having impact and driving change for the banking industry.

August 08, 2022  |  by Simon Powley

Using a range of voices and research can support bold ideas for programs that engage customers and lead to sustainable success. For banks looking to breathe new life into their company culture, there are some critical steps that can be taken to accelerate the process.

November 12, 2021  |  by Habib Hanna

Despite the growing use of digital payments, cash will remain an important payment method; we’re seeing an increase in cash deposits, laying the foundation for a business case for cash recycling.

June 29, 2020  |  by Diebold Nixdorf

With so much happening around us, a new normal is emerging for ATM channel management. Evaluating what works best for your business (and its efficiency ratio), employees, and end-consumers will ultimately need focused consideration, including service-based solutions that can optimize your operation.

April 22, 2020  |  by Diebold Nixdorf

Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.