Banking Insights

February 28, 2024  |  by Michael Engel

In today's financial landscape, integrating financial services seamlessly is key, but legacy banking infrastructure poses challenges, leading to layered solutions and scalability issues. Explore how embedded finance drives innovation, and how overcoming integration hurdles and forming strategic partnerships helps FIs lay the groundwork for banking transformation.

July 24, 2023  |  by Joe Myers

Getting the right touchpoints in the right places is crucial in order to keep customers satisfied. As the ATM becomes an increasingly important delivery point for cash services, as well as often acting ‘as the branch’, how can you unlock its maximum potential?

July 10, 2023  |  by Joe Myers

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

May 01, 2023  |  by Matthew Phillips

Many organizations within the industry are re-evaluating who they are, and equally who they want to be for the future. Repositioning banking from transactional to more of a ‘destination of services’ could be the breeding platform for renewed competitive differentiation, facilitated by digital capabilities.

April 03, 2023  |  by Helena Müller

By embracing the power of innovation and avoiding commoditization, is it possible to deliver efficient and effective digital services along with a human touch? Or, has the shift gone too far and the ability to truly add value through consumer journeys has been lost?

February 20, 2023  |  by Joe Myers

As we head into 2023, Joe Myers, executive vice president, global banking at Diebold Nixdorf, explores some of the key themes having impact and driving change for the banking industry.

December 12, 2022  |  by Diebold Nixdorf

DN Series: The most capability, capacity, and functionality in the smallest footprint. ATM solutions that offer more of what your FI needs and more of what your customers want.

May 30, 2022  |  by Diebold Nixdorf

With customers expecting more every day, financial institutions need to ensure their current platform offering provides the meaningful customer experience modern consumers expect; this is where product experience (PX) becomes critical.

February 14, 2022  |  by Nirantak Kumar

From cardless transactions to interactive video teller, advanced marketing at the ATM and more, you need to think strategically about your branch transformation and digital strategies, so you have an answer to the pivotal channel-choice question.

October 12, 2020  |  by Octavio Marquez

From updated ATMs, to mobile apps, to virtual bank tellers, FIs are adopting new tools and technologies to drive innovation as they welcome customers back to newly-enhanced physical branches. This blog explores three of the emerging capabilities that may define the future of the physical bank branch.