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October 26, 2021 | by Anja Popp
Dive into the latest research on the types of consumers using your banking channels. We partnered with NielsenIQ to survey 12,000 people across 11 countries. Find out what they really want in a bank.
September 16, 2020 | by Jaivinder Gill
Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.
May 27, 2020 | by Diebold Nixdorf
The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.