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October 08, 2020 | by Thomas Karakalos
ATMs remain an important banking channel, but how can financial institutions improve ATM ROI? This blog explores the options that are available to help you flip the ROI of your ATM channel from cost center to value generator. And, what to consider in terms of what you truly need to build yourself versus where you can instead partner or even outsource.
November 09, 2020 | by B. Scott Harroff
While fraud comes in all shapes and sizes, during the pandemic, criminals switched up some of their tactics. With stay-at-home orders and travel restrictions in effect in-person, ATM attacks actually dropped. In contrast, online, cyber-based attacks increased. As we see economies reopen, stay-at-home orders expire, and travel restrictions lift, in-person fraud is beginning its uptick once again. And that means you need to be armed with the best possible protections.
September 09, 2020 | by Terence Devereux
In every consumer experience, security must be at the heart of it all—securing the entire journey and maintaining trust with the consumer. Protecting your brand needs to be a top priority. Whether you take this on by yourself or you leverage a partner to carry some of the load – the table stakes are high and you need the right tools and partner to win.
April 28, 2019 | by David Phister
While the industry has been focused on preventing sophisticated digital attacks, criminals have reverted back to more low-tech attack methods to access cash—the latest being Transaction Reversal Fraud (TRF). Here's how you can combat it.
March 25, 2019 | by B. Scott Harroff
Today’s criminals can find, purchase and/or download the details they need to plan an attack of any kind, whether their modus operandi is physical, cyber or data-related. That means financial institutions have to be prepared to fight on every front, but most security protocols still have gaps. In this blog, our security expert lays out the 5 most common security gaps, and how to fix them.
December 10, 2018 | by Marcia Hirata
Do you view your ATM as part of your digital network? At its heart, the ATM is a computer that’s always on, and always connected. Yet it’s so physical in nature—a big terminal that spits out physical currency—it’s easy to think of it as only a physical touchpoint.
December 03, 2018 | by Diebold Nixdorf
This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.
November 20, 2018 | by B. Scott Harroff
Skimming, cardless ATM access, entering your PIN backward to call the police … we’re sorting through top Google questions re: ATM security.
October 15, 2018 | by David Phister
"I can’t say enough about the importance of prioritizing security measures across your entire network, because criminals are constantly testing every single attack vector to see where you’ve let down your guard. When you shift your focus to cyber-attacks, they shift back to some of the oldest tricks in the book: namely, physical attacks on the ATM."
October 11, 2018 | by Marcelo Castro
Biometric technology is an alternative authentication method that financial institutions can adopt for higher security standards and more convenient banking. But security, accuracy, ease of use and scalability are critical features a biometric system must provide to make this technology a trusted solution.