Banking Insights

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Blog: Unlocking the next wave of digital with collaboration

The industry adoption of collaboration is enabling a mind shift towards simplification, and new ways of working. In order to effectively embrace the next wave of digital, FIs must harmonize operations and customer experience by re-thinking not just what services they deliver, but how they deliver them.

Blog: The Role ATMs Play as Ambassadors of Your Brand

The shift to an ATM operating model that is dynamic, right-sized, demand-based, focused on removing silos and connecting channels, delivers a more seamless customer experience that will help your organization remain competitive and lay the groundwork to be steps ahead with increased speed to market.

Blog: Is Your Organization Agile Enough to Meet and Exceed Consumers' Expectations?

IoT, AI and cloud-based technology are the main tech solutions that business leaders say will have the most profound impact on their organizations. With a managed services concept based on future-focused collaboration and technology solutions you can drive enhanced business outcomes to your self-service channel.

Blog: The Consumer Journey – Where End-to-End Security is Table Stakes

In every consumer experience, security must be at the heart of it all—securing the entire journey and maintaining trust with the consumer. Protecting your brand needs to be a top priority. Whether you take this on by yourself or you leverage a partner to carry some of the load – the table stakes are high and you need the right tools and partner to win.

Blog: Supporting Your Fleet in the New World

With so much happening around us, a new normal is emerging for ATM channel management. Evaluating what works best for your business (and its efficiency ratio), employees, and end-consumers will ultimately need focused consideration, including service-based solutions that can optimize your operation.

Blog: Self-Service in the Branch and as the Branch

ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.

Blog: How To Lower the Level of Difficulty with Software Patching & Updates

Do you view your ATM as part of your digital network? At its heart, the ATM is a computer that’s always on, and always connected. Yet it’s so physical in nature—a big terminal that spits out physical currency—it’s easy to think of it as only a physical touchpoint.

Blog: Security: a changing industry requires a changed approach

This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.

Blog: ATM Security Management: Know Your Options

Self-service security must be a priority, but it requires specialist capabilities and a strategic approach to risk management.

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