Banking Insights

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Blog: The Second Step in a Successful Modern ATM Strategy: Get to Know Your Consumer, Really Well

When building the foundation for a successful ATM strategy there are three key pieces of information you need to consider: Consumer Analysis, Market Analysis, and ATM Network Analysis. Each are equally important, yet very different. Careful analysis of these components will reveal areas of strength and areas for improvement in your ATM network.

Press Release: America First Credit Union Chooses Diebold Nixdorf As End-To-End Channel Partner To Power ATM Fleet And Payments Processing

As part of America First Credit Unions’ fleet upgrade initiative, they will implement VynamicTM Payments software to transform their terminal driving and transaction switching capabilities, along with installing DN SeriesTM ATMs to offer new member-centric experiences and more secure banking interactions to its members.

Mindshare: The API Evolution: What's Your Strategy?

API strategists from Mulesoft and Diebold Nixdorf share their thoughts on how the open API market is transforming and powering omnichannel interactions for financial institutions.

Mindshare: Open Banking Challenges vs. Benefits

If you hear the words “Open Banking” and envision a free-for-all where retail banking is commoditized and consumer data is up for grabs, the reality is quite a different story. Two digital-banking experts share their perspectives on the nuances of an emerging banking landscape hallmarked by open APIs and third-party integration.

Mindshare: CX Journeys Digital vs Physical

We’re bringing back two webinar guests from Forrester Research to share their thoughts on why creating a sustainable and seamless consumer journey is critical for customer retention.

Blog: A Year in Review: 2020 Top 10 Topics in Banking

Read Diebold Nixdorf’s compilation of the trending topics that are shaping banking operations and consumer experience for today – and beyond.

Mindshare Series: Industry Thought Leaders Share Their Perspectives on Emerging FinTech Trends

The cloud. Open banking. Self-service and consumer experience strategies. Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.

Blog: Self-Service: The intersection of digital experience and physical fulfillment

Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.

Blog: Accelerating Transformation at a Time of Uncertainty

Inefficient innovation is not sustainable – nor can it create the right value chain required for your business. Implementing a model that can offer resiliency for the future and flexible options for customers now is the only way to meet the needs of highly demanding consumers.

Podcast: Pulse Check on Impacts to Financial Institutions During the Pandemic

One of the most notable changes to combat the impact of COVID-19 has been the push to self-service and digital channels for critical communication. In this podcast, our experts share their thoughts on how these channels have been accelerated by the pandemic and what’s next as FIs transition back to business as usual.

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