Banking Insights

Showing: 9 Items

May 10, 2019 | BY Norbert Knievel

Consumers are tech-savvy, fickle with their loyalty to a single provider or business, and they expect seamless experiences across digital and physical channels. How are we going to achieve this as an industry?

April 02, 2019 | BY Matthew Phillips

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

February 28, 2019 | BY Scott Anderson

If you’re considering taking a proactive approach to disruptive innovation, here are four areas where you can make a big impact quickly.

February 18, 2019 | BY Octavio Marquez

While fintechs have introduced new innovations to a staid industry, traditional FIs possess great assets that could allow them to surpass the success of fintechs. Here are five key areas FIs should focus on this year.

February 05, 2018 | BY Diebold Nixdorf

What is a meaningful banking experience? For most customers, banks are still very siloed in how they operate. Learn how you can bust out of silos to provide better customer experiences in our blog.

January 08, 2018 | BY Guest Author

In the Nov. issue of RBR Banking Automation Bulletin, our Business Development Lead, Branch Transformation and Consumer-Centric Experience, <a href="