Banking Insights

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Blog: Bringing Your ATMs Into Your Digital Strategy

Now more than ever the need to bridge the physical and digital channels, while simultaneously personalizing the experience is upon us. Lets examine ways that we can.

Blog: Self-Service in the Branch and as the Branch

ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.

Blog: Banking Innovation: Four Ways You Can Make a Big Impact Quickly

If you’re considering taking a proactive approach to disruptive innovation, here are four areas where you can make a big impact quickly.

Blog: The Digital Game Changer Making “Owned Channel” Advertising More Critical Than Ever Before

When your consumers step up to your ATMs, they’re in a banking frame of mind. They’re interacting with a trusted source—the screen on your terminal—and they’re viewing wait screens while they conduct their transactions. There is no better time to connect with them through customized, personalized ads based on their specific banking history.

Blog: Connected Commerce: It’s Not Just for Retailers

Though banks aren’t using the word “connected” just yet, they are starting to think in terms of omnichannel strategy. Providing an integrated physical and online experience — in many cases with a mobile app as well — is the first step in that journey.

Blog: Personalized Marketing, Now Available at the ATM 

Your ATM fleet is an important marketing asset. Are you using it to its full potential?

Blog: Is your customer experience a “want” or a “need”?

Move CX from a “want” to a “need” – and make some actionable changes that will help you offer an enhanced, consumer-centric experience. It starts with your internal departments.

Blog: Turn Your ATM Into a Marketing Engine

Diebold Nixdorf commissioned Forrester Consulting to examine the total impact of Marketing at the ATM. Listen to the on demand webinar and read the full study.

Blog: Paper, Plastic or Digital?

The future will be digital – but success for financial institutions and retailers will be driven by offering consumers the choices they want, whenever, however, wherever they are.

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