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December 07, 2020 | by Diebold Nixdorf
It’s been a year unlike any other—so what does that mean for 2021? Forrester’s annual banking report provides predictions on the fallout from the pandemic and the impacts shaping the industry over the next year. Get the report.
August 03, 2020 | by Matthew Phillips
Focusing solely on meeting the short-term needs of customers is a missed opportunity. FIs seeking opportunity in the challenges of today will be using this new, more digital-dependent retail banking landscape as a springboard to reimagine their entire customer journey. Successful initiatives will drive cost savings, a sharper competitive edge, and, importantly, the best possible service for customers.