Banking Insights

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Mindshare: Banking on Emotions

What kind of emotions, or motivations, impact customer journeys? Think about confidence and trust where high availability, high security and personalization would differentiate you from your competition and build appeal and loyalty, on the consumer’s terms.

Mindshare: The API Evolution: What's Your Strategy?

API strategists from Mulesoft and Diebold Nixdorf share their thoughts on how the open API market is transforming and powering omnichannel interactions for financial institutions.

Mindshare: Open Banking Challenges vs. Benefits

If you hear the words “Open Banking” and envision a free-for-all where retail banking is commoditized and consumer data is up for grabs, the reality is quite a different story. Two digital-banking experts share their perspectives on the nuances of an emerging banking landscape hallmarked by open APIs and third-party integration.

Mindshare: CX Journeys Digital vs Physical

We’re bringing back two webinar guests from Forrester Research to share their thoughts on why creating a sustainable and seamless consumer journey is critical for customer retention.

Mindshare Series: Industry Thought Leaders Share Their Perspectives on Emerging FinTech Trends

The cloud. Open banking. Self-service and consumer experience strategies. Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.

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