Banking Insights

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Blog: Four critical ways banks can be tech leaders, not followers

There are four critical areas FI's should focus on post-pandemic and determine what technology investments will provide adequate ROI. It's not about how advanced or impressive your technology is, but whether your customers and branch employees are cared for and collectively benefiting from it.

Blog: What Does Self-Service Look like in the “New Normal?”

The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.

Podcast: How Consumer Behavior is Changing

On this episode of COMMERCE NOW we will discuss how DN can help FI’s adapt and provide new – or maybe not so new technologies to help with how consumer behavior is changing.

Blog: Are We Building The Right Foundations For Banking Innovation?

The future of banking could be closer than we think. From AI powered credit applications to ATMs offering loan applications. Whether its small incremental changes or organization-wide rollouts, there are key factors to consider to ensure innovation and change are managed effectively.

Podcast: Evolving The Operational Model - Software as a Service

On this podcast we discuss how to transform from traditional sourcing to an "as a service" economy. Today's consumers expect "anytime, anywhere" access to the self-service channel, leaving financial institutions with the challenge of optimizing availability without driving up costs.

Brochure: Interactive Video Teller

Drive personalized experiences with a human touch while gaining operational efficiencies.

Video: Interactive Video Teller from Diebold Nixdorf
Video: Interactive Video Teller from Diebold Nixdorf

Discover how you can implement video capabilities.

Blog: The Anywhere, Anytime Bank—Drive Engagement with Financial Management as a Service

Banks that deliver personal financial management as a service can add value to existing services and elevate consumer engagement.

Blog: Windows 10: An Opportunity, Not an Obstacle

Your Windows 10 discussions should revolve less around minimum requirements and more around future-proofing your business to enable the transactions and experiences your customers desire.

Podcast: Windows 10- An Opportunity Not An Obstacle

On this episode, we’ll be talking about the upcoming Windows 10 software migration, and how financial institutions can look at this event not as an obstacle, but rather as an opportunity, and how banks, credit unions, and other FI’s can leverage the migration to their advantage.

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