Banking Insights

April 11, 2024  |  by Jerome Amara

While financial institutions are prioritizing relationship building in their branches, the demand for cash and cash related services remains strong. How can banks reconcile these two requirements when operational efficiency and security concerns lead many to move to a cashless branch concept? Easy: You take the cash out of the branch, into the ATM and then put the ATM right where consumers need access to cash.

April 03, 2024  |  by David Raj

Host Spoofing, particularly concerning ATMs, is one of the most common attack vectors we currently see in North America. This blog explores the nature of host spoofing attacks, detailing their characteristics, how these attacks are carried out and how financial institutions can effectively protect themselves from these attacks through relatively simple solutions.

March 13, 2024  |  by Stephan Maass

Some things are simple to learn, but take a lifetime to master. Similarly, the concept of recycling cash is simple but as we all know there is a level of complexity to it. Especially, if you want to make use of its full potential. In this blog we will take a closer look at the choice of cash cassettes and what benefits the right combination can bring.

March 06, 2024  |  by Christian Beine

Organized crime groups are one of the biggest concerns in relation to ATM security. But we can beat them with their own tactics: By organizing and cooperating as well. In this blog we take a dive into how Diebold Nixdorf works with other actors in the industry and outside it, to improve the security of your fleet, and what you can do to support closer cooperation.

February 07, 2024  |  by Marcia Hirata

Attacks on ATMs don’t always have to be flashy. Many are invisible. Often these are just as big or even bigger threats. ATM hard disks can be a target of such attacks as they store valuable information that could be misused if criminals get their hand on it, or they can tamper with the hard disk itself to install malware. The risks are considerable if your hard disk is not encrypted.

January 30, 2024  |  by Kristof Thys

With a slowing global economy, financial institutions face challenges in generating income and control costs. Discover how managed services is a game-changer by fostering agility, innovation and seamless compliance amid industry shifts.

January 17, 2024  |  by Ryan Kelley

Security evolves. It must because attacks and regulations keep evolving as well. That includes aspects like the password management of your self-service channel. When managed well, passwords are still an effective first line of defense, but what does good password management look like?

January 10, 2024  |  by Helena Müller

As we look to 2024, what topics and trends will be at the forefront of strategic decisions for the year ahead?

December 11, 2023  |  by Jodi Neiding

Operational efficiency remains one of the top priorities of financial institutions. Especially in cash handling there is potential to achieve a sustainable cost reduction and simultaneous productivity improvement. How? With cash recycling. But to achieve the highest possible effect, you have to do it right.

November 06, 2023  |  by Norbert Knievel

Cash, customer and financial data are some of the favored targets of ATM attacks and they employ different tactics like physical, data, or cyber-attacks to get access. Since ATM attacks come from different directions, it is key to protect the ATM from all angles.