Banking Insights

September 06, 2023  |  by Diebold Nixdorf

Learn how Link partners with Diebold Nixdorf to allow them to monetize new functionalities and services to improve the customer experience and expand their portfolio.

July 10, 2023  |  by Joe Myers

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

June 20, 2023  |  by Peter Pizzutelli

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

April 10, 2023  |  by Jerome Amara

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

September 08, 2022  |  by Louise Coles

In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.

March 28, 2022  |  by Diebold Nixdorf

If your organization is still in the planning stages of major strategic transformation, use this research to make a connection to the client personas you want to address. Translating the findings into an approach that help differentiate you from the competition.

February 08, 2022  |  by Diebold Nixdorf

Learn how ČSOB strategic decisions to outsource has led to increased efficiencies and reduced costs.

November 12, 2021  |  by Habib Hanna

Despite the growing use of digital payments, cash will remain an important payment method; we’re seeing an increase in cash deposits, laying the foundation for a business case for cash recycling.

October 26, 2021  |  by Anja Popp

Dive into the latest research on the types of consumers using your banking channels. We partnered with NielsenIQ to survey 12,000 people across 11 countries. Find out what they really want in a bank.