Banking Insights

September 18, 2023  |  by Edilberto Carrioni

Despite the growing popularity of digital channels many consumers still like – and expect – to interact with a teller on a regular basis. How can financial institutions offer this service and position themselves as a trusted partner that values a personal relationship with their customers amid the high pressure to safe costs?

March 06, 2023  |  by Tomasz Rokita

Financial institutions need to be responsive and adaptive to key trends within the market. In this blog we review three key areas of focus that are delivering tangible results across Europe right now.

August 11, 2022  |  by Diebold Nixdorf

Banregio partners with Diebold Nixdorf to improve the customer experience and availability of its self-service fleet across Mexico.

June 13, 2022  |  by Juergen Kisters

Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.

May 18, 2022  |  by Stefan Plattmann

Today, conveniently placed off-premise ATMs are becoming the go-to channel for physical fulfillment. With new capabilities, open APIs and flexibility that far exceeds legacy infrastructure, modern ATMs enable FIs to leapfrog over the limitations that have hampered their modernization efforts in the past.

April 04, 2022  |  by Jerome Amara

Times have changed and changing the financial services provider has become much more easy and more common than it was a few years ago. All the more reason to keep consumers happy and avoid any kind of frustration like Out-of-service ATMs. Keeping you ATM fleet running 24/7 is the goal, but how to get there?

February 08, 2022  |  by Diebold Nixdorf

Learn how ČSOB strategic decisions to outsource has led to increased efficiencies and reduced costs.

December 13, 2021  |  by Jodi Neiding

Although digital and automated transactions are growing, it doesn’t mean that banks can’t provide unique experiences at these channels while maximizing opportunities to generate leads, cross-sell and reinforce cross-channel richness.

November 12, 2021  |  by Habib Hanna

Despite the growing use of digital payments, cash will remain an important payment method; we’re seeing an increase in cash deposits, laying the foundation for a business case for cash recycling.