Banking Insights

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Blog: Embracing the Future of Banking, One Branch at a Time

From updated ATMs, to mobile apps, to virtual bank tellers, FIs are adopting new tools and technologies to drive innovation as they welcome customers back to newly-enhanced physical branches. This blog explores three of the emerging capabilities that may define the future of the physical bank branch.

Blog: The delight is in the details (of your off-the-shelf banking app)

Microservices architecture enables a whole new landscape of specialty functions within standard app frameworks. Rather than doing a “rip and replace” of their entire app, FIs are finding niche third-party partners that provide open-based services—solutions that plug in to their existing apps without any disruption in the consumer experience. Some of the most common things we see are personal finance management (PFM) tools, remote check-deposit capture, card control, bill pay, and innovative identity verification solutions.

Podcast: Stacking Benjamins

On this episode of COMMERCE NOW, you will hear from Diebold Nixdorf CMO Devon Watson, who recently was a guest on the Stacking Benjamins podcast. Devon spoke with Joe Saul-Sehy, and was on their Friday FinTech segment, where they discussed the hottest new tech hitting your wallet, and the merchants you'll someday shop with again.

Blog: The Anywhere, Anytime Bank—Drive Engagement with Financial Management as a Service

Banks that deliver personal financial management as a service can add value to existing services and elevate consumer engagement.

Blog: Why Digital is Important Right NOW

It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.

Blog: The Interoperable Omni

A look at what comes after omnichannel, in a conversation between PYMNTS.com and Diebold Nixdorf SVP of Software

Blog: ATM Out of Service? DN Mobile can help.

“Out of service” isn’t a dead end with software that enables consumers’ mobiles to list nearby open ATMs and map the way.

Blog: Is your customer experience a “want” or a “need”?

Move CX from a “want” to a “need” – and make some actionable changes that will help you offer an enhanced, consumer-centric experience. It starts with your internal departments.

Blog: Paper, Plastic or Digital?

The future will be digital – but success for financial institutions and retailers will be driven by offering consumers the choices they want, whenever, however, wherever they are.

Blog: How To Deliver Meaningful, Personalized Financial Interactions

Consumers want their primary financial institution to know about their personal financial goals, lifestyle, major life events, etc. in order to receive more tailored advice and offers. That’s why today, we must view consumers and their needs as a segment of one. Read more in our blog.

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