Banking Insights

July 06, 2021  |  by Diebold Nixdorf

In this Mindshare, we explore where Artificial Intelligence (AI) is at in the maturity curve, and how it can benefit your organization. Is now the right time for your organization to scale up investments in this technology? What value can be delivered by AI? See what our experts have to say.

June 07, 2021  |  by Diebold Nixdorf

Where does self-service fit into your complex ecosystem of channels, teams and growth initiatives? Choose to unlock value and opportunity with a profitable, innovative and growth generating self-service channel. Whether you call it outsourcing, managed services or ATM as a Service, connect with Diebold Nixdorf today to explore how DN AllConnect Services can materially shift your self-service banking ecosystem.

June 02, 2021  |  by Diebold Nixdorf

Learn about how Sparkasse Hannover, improved customer experience and an overall availability while reducing cost by 30% to 40%.

June 02, 2021  |  by Diebold Nixdorf

When Sparkasse Hannover outsourced a self-service fleet of more than 450 devices to Diebold Nixdorf, the bank’s objectives were to elevate ATM reliability, improve life-cycle management, simplify software updates and scale resources and capacity on-demand.

November 30, 2020  |  by Dr. Benedikt Schmidt

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

November 23, 2020  |  by Julie Hogan

Rising consumer demands, growth of digital natives and older users‘ improved comfort with digital. See how connectivity and IoT-enabled service help manage these dynamics to transform banking.

November 02, 2020  |  by Jim Flannery

The stay-at-home orders have forced everyone to adapt to new ways of doing things. See how consumers, including some unexpected demographics, are changing their banking behaviors.

October 08, 2020  |  by Thomas Karakalos

ATMs remain an important banking channel, but how can financial institutions improve ATM ROI? This blog explores the options that are available to help you flip the ROI of your ATM channel from cost center to value generator. And, what to consider in terms of what you truly need to build yourself versus where you can instead partner or even outsource.

September 16, 2020  |  by Jaivinder Gill

Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.

June 29, 2020  |  by Diebold Nixdorf

With so much happening around us, a new normal is emerging for ATM channel management. Evaluating what works best for your business (and its efficiency ratio), employees, and end-consumers will ultimately need focused consideration, including service-based solutions that can optimize your operation.