Banking Insights

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Blog: Self-Service Channel Management: To Outsource or Not To Outsource? This is No Longer the Question!

Competitive advantage, risk mitigation and management costs are three key criteria which leaders should consider when deciding whether to outsource business activities. In this blog we explore all three areas and provide guidance on how to maximize your resources with the day-to-day and strategic support of a managed services partnership.

Mindshare: Artificial Intelligence — A Priority For Financial Institutions?

In this Mindshare, we explore where Artificial Intelligence (AI) is at in the maturity curve, and how it can benefit your organization. Is now the right time for your organization to scale up investments in this technology? What value can be delivered by AI? See what our experts have to say.

Video: Support for... Your ATM Fleet Management
Video: Support for... Your ATM Fleet Management

Where does self-service fit into your complex ecosystem of channels, teams and growth initiatives? Choose to unlock value and opportunity with a profitable, innovative and growth generating self-service channel. Whether you call it outsourcing, managed services or ATM as a Service, connect with Diebold Nixdorf today to explore how DN AllConnect Services can materially shift your self-service banking ecosystem.

Video: Sparkasse Hannover Case Study
Video: Sparkasse Hannover Case Study

When Sparkasse Hannover outsourced a self-service fleet of more than 450 devices to Diebold Nixdorf, the bank’s objectives were to elevate ATM reliability, improve life-cycle management, simplify software updates and scale resources and capacity on-demand.

Blog: Outsourcing: What Financial Institutions Can Learn from Other Industries

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

Blog: Security: a changing industry requires a changed approach

This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.

Blog: The “Secret Sauce” Behind Our Services Competency

Our people in the field (our “boots on the ground”) are vital to what we do. Find out more about these dedicated employees and how they keep ATM networks up and running.

Blog: The Growing “XaaS” Service Economy Trend

DN AllConnect Services℠ provides outcome-based, long-term integrated solutions that are flexible, scalable, multivendor and offer future-focused abilities including predictive insights, big-data analytics and holistic, real-time remote monitoring and service.

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